Terms & Conditions
1. Introduction & Acceptance of Terms
Welcome to Gamblezen Casino. These Terms & Conditions govern your use of our website, mobile application, and all services provided by Gamblezen Casino (referred to as "we," "us," "our," or the "Service"). By accessing, browsing, or using Gamblezen Casino in any way, you agree to be bound by these terms. If you do not agree to any part of these Terms & Conditions, you must not use our Service.
2. Eligibility
You must be at least 18 years of age to use Gamblezen Casino. In certain regions or for specific games, a higher minimum age of 21 may apply in accordance with local regulations.
By creating an account, you represent and warrant that:
- You are at least 18 years of age (or the applicable legal age in your jurisdiction)
- You are not a minor or dependent
- You have the legal capacity to enter into this agreement
- You are not a resident of any territory where gambling is prohibited by law
- You are not located in a jurisdiction where our Service is restricted or illegal
3. Account Registration & Verification
To use Gamblezen Casino, you must create an account by providing accurate, complete, and truthful information. You are responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone.
We reserve the right to request identity verification at any time to comply with regulatory requirements and to prevent fraud, money laundering, and underage gambling. This may include requesting documents such as proof of identity, proof of address, and proof of payment method.
You must update your account information if any details change. Providing false or misleading information may result in account suspension or termination without refund of funds.
4. Deposits & Withdrawals
Gamblezen Casino accepts deposits through various payment methods made available on our platform. All deposits are processed in accordance with our payment processor's terms and conditions.
Minimum and maximum deposit limits apply and will be displayed at the time of transaction. We do not charge deposit fees, though your payment provider may do so.
Withdrawals must be requested through your account dashboard and will be processed within the timeframes specified in our payment policy. Withdrawals are subject to account verification and compliance checks. We reserve the right to delay or refuse withdrawals if we suspect fraudulent activity or breach of these terms.
You may only withdraw funds that belong to you and have been lawfully obtained through your Gamblezen Casino account.
5. Bonus Terms & Wagering Requirements
Gamblezen Casino offers promotional bonuses subject to specific terms and conditions. Bonuses are provided at our discretion and may be withdrawn at any time.
All bonuses come with wagering requirements that must be met before bonus funds or winnings derived from bonus funds can be withdrawn. Wagering requirements are clearly stated for each promotion and are calculated as a multiple of the bonus amount, deposit amount, or both.
Bonus terms include:
- Bonuses are non-transferable and apply only to the account holder
- Certain games may contribute differently to wagering requirements or may be excluded entirely
- Bonuses expire after the period specified in the promotion details
- We reserve the right to void a bonus if we suspect abuse or violation of bonus terms
- Maximum bet limits may apply while playing with bonus funds
6. Prohibited Activities
You agree not to engage in any of the following prohibited activities while using Gamblezen Casino:
- Using the Service if you are below the legal age of gambling in your jurisdiction
- Creating multiple accounts to manipulate bonuses or circumvent our terms
- Using automated software, bots, or scripts to interact with the Service
- Attempting to gain unauthorized access to our systems or other users' accounts
- Engaging in money laundering, fraud, or any illegal activity
- Collaborating with other players to manipulate game outcomes or exploit bonuses
- Harassment, threats, or abusive conduct toward our staff or other players
- Transmitting malware, viruses, or harmful code
- Reverse engineering, decompiling, or attempting to derive the source code of our platform
- Conducting business or competing services through your account
Violation of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities.
7. Limitation of Liability
Gamblezen Casino provides the Service on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We shall not be liable for:
- Any loss of funds, winnings, or data resulting from your use of the Service
- Technical failures, interruptions, or delays in service provision
- Unauthorized access to your account due to your failure to maintain password security
- Any indirect, incidental, special, or consequential damages
- Loss of profits, revenue, or business opportunities
Our total liability to you for any claim arising from or relating to the Service shall not exceed the amount you have deposited into your account in the preceding 12 months.
8. Account Closure & Self-Exclusion
You may close your Gamblezen Casino account at any time by contacting our support team through our website. Upon closure, any remaining balance will be returned to your registered payment method.
We offer self-exclusion options for players who wish to take a break from gambling. Self-exclusion is a voluntary measure that will prevent you from accessing your account for a specified period. During self-exclusion, you will not be able to:
- Log in to your account
- Make deposits
- Receive promotional offers or bonuses
Self-exclusion periods cannot be shortened, and you may not open a new account during this period. For information about self-exclusion and responsible gambling resources, please visit our Responsible Gambling page.
9. Governing Law & Dispute Resolution
These Terms & Conditions are governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Gamblezen Casino operates under the jurisdiction of New Zealand.
Any dispute arising from or relating to your use of Gamblezen Casino or these Terms & Conditions shall first be addressed through informal resolution. You agree to contact our support team to attempt to resolve the matter.
If informal resolution is unsuccessful, disputes may be escalated to the relevant gaming authority or arbitration body in accordance with New Zealand law. You agree to submit to the exclusive jurisdiction of the courts of New Zealand for any legal proceedings.
10. Changes to Terms
Gamblezen Casino reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Service following any changes constitutes your acceptance of the updated terms.
We will endeavor to provide notice of material changes, but it is your responsibility to review these Terms & Conditions regularly to ensure you are aware of any updates.
Additional Information
For questions about these Terms & Conditions, please review our Privacy Policy for information about how we handle your data, or visit our Responsible Gambling page for support resources.
Last updated: January 2026